Field Services is responsible for the health and well-being of City of Edmond customers by providing quality water and removing wastewater in a safe, efficient manner. They maintain and repair the City’s roadways and public drainage systems within the right-of-way, and maintain and repair the traffic signs and signals. With the exception of Traffic, the divisions have been cross trained in the various maintenance functions of water lines, wastewater line, and streets. This has allowed the Field Services to staff for normal demand, but be able to respond, in force, to peak demand. Field Services is made up of four divisions:
Wastewater Line Maintenance
Water Line Maintenance
The department as a whole employs 66 individuals and the Field Services Superintendent’s responsibilities are split between the divisions. Field Services prides itself on its excellent customer service. It is never a pleasant experience for the customer to have a water leak in the front yard or have a blockage in the wastewater line, but through excellent customer service and positive attitude, we strive to make these experiences as painless as possible.