Frequently Asked Questions
Where are you located?
We are located in the Crosstimbers Municipal Complex, at 2424 Old Timbers Drive (just East of I-35 on Covell) View Map
What are your hours of operation?
Shelter Hours*
Monday - Tuesday: 9 a.m. - 5 p.m.
Wednesday - Friday: 9 a.m. - 6 p.m.
Saturdays, Sundays and Holidays: Closed
*If you would like to adopt an animal and cannot come to the shelter during our normal hours, please contact us and we will try to make other arrangements.
Animal Welfare Officers are available to answer calls for service during the following times:
Monday - Tuesday: 7 a.m. - 5 p.m.
Wednesday - Friday: 7 a.m. - 6 p.m.
All other times, Animal Welfare Officers will respond to emergency calls only.
How do I adopt an animal?
Adoptable animals can be viewed online or by visiting our facility during business hours. Once you find an animal of interest, arrange for an introduction with the animal and complete an adoption application. Once approved, the adoption fee is $70 (includes spay/neuter, current vaccinations, heartworm test (dogs) feline leukemia test (cats), worming and Frontline application) payable by cash, credit card or check with proper ID.
Note: If you rent your home we must receive written/verbal conformation of approval from the landlord of the property BEFORE the adoption can be completed.
Can I surrender my pet to you?
Residents (proof of residency required) may surrender their pet to the shelter if room is available. A $10 "owner-surrender fee" is charged. If the animal is a stray, it must have been found in our jurisdiction (Corporate City Limits).
Note: If you have provided care longer than 10 days then this animal is considered an "owner surrender."
Why won't you take animals from outside of the Edmond city limits?
Due to limited space the Edmond Animal Shelter serves only the residents of the City of Edmond. Additionally, if an animal is missing from a home outside of Edmond, the owners will likely be looking for the animal at the shelter which serves their address.
What do you do about wildlife (skunk, opossum, armadillo,
squirrel, etc.)?
For raccoons, opossums, squirrels and skunks, a live box trap is used.
We loan live animal traps to residents within our jurisdiction for two weeks at a time (proof of residency required). There is no charge for the service, but we request that you come to the shelter to pick up the trap. We will show you how to bait and set the trap once you arrive. Take it home and set it anywhere ON YOUR PROPERTY. Once you've caught the animal call us and we will come service the trap on your property.
During certain
times of the year we experience a high-volume of trap requests and implement a
waiting list. If there is a waiting list, your information will be placed on
the next available line, and our staff will call as soon as one is available.
When leaving a contact number, please make sure it is one checked frequently
with voicemail if possible. We place a deadline on trap pick-ups due to the
waiting list, and if the trap is not picked up by the deadline our staff will
remove your name and call the next person on the list.
What about Coyotes, bobcats and snakes?
If you experience a problem with coyotes or bobcats – you may contact a private wildlife control expert or you may contact us, but our ability to control such wildlife is limited due to the nature of the animals. We encourage citizens to take preventative measures to avoid their pets from becoming prey for these animals. Do not allow small pets to be outside without a human physically present during the hours between dusk and daylight.
In most cases, snakes in this area are non-venomous. If the snake is outside, generally it will move along on its own if left alone. However, if a citizen is concerned about the danger of any snake, an Animal Welfare Officer or Police Officer (after Animal Welfare business hours) will respond if requested.
Do you put animals to sleep?
In most cases animals, which in the interest of public safety, are deemed to be unadoptable and animals that have quality of life health issues are humanely euthanized.
For a fee, we do provide a service to citizens who request that their animal be euthanized due to one of the above mentioned causes.
How do I report a dangerous animal?
If the animal is posing an immediate threat, call 911. During regular business hours, call (405) 216-7615. Please provide the following information:
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Current location of the animal
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Description of the animal (including animal type, color, size)
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The animal’s actions
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Your name, address & phone number (this information will remain confidential)
Who do I call after hours?
If a human is in danger call 9-1-1. For animal emergencies call call (405) 359-4494. A Police Officer may respond and an Animal Welfare Officer will be dispatched if necessary.
What is considered an emergency?
Animal bites; seemingly vicious animals (i.e., growling/showing teeth/charging); dogs in traffic; injured wildlife/domestic animals; animals in life-threatening situations.
